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Refund Policy

Returns and Exchanges

We want you to love your order! If you're not 100% satisfied, you can return or exchange your item within 30 days of delivery.

  • Items must be unworn, unwashed, and in original condition
  • Returns accepted for size issues, defects, or if you simply changed your mind
  • Easy exchanges available
  • Refunds issued to your original payment method within 5–7 business days of receiving the return
  • Custom or personalized items are final sale unless damaged or defective
  • Return shipping may apply unless the item was defective or incorrect

Need help? Our support team is here to assist you with any return questions — just reach out!

You can always contact us for any return question at thebestofchristmas99@gmail.com

Damages and Issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.

Refunds

Refunds issued to your original payment method within 5–7 business days of receiving the return

If more than 15 business days have passed since we’ve approved your return, please contact us at thebestofchristmas99@gmail.com